For any defective goods you wish to return to us, please follow this procedure step by step:
- Complete the RMA form below, providing as much detail as possible.
- Fill in your e-mail address below (double-check if it is spelled correctly).
- Upload any pictures or documents (your non-conformity report, PO, etc.) that can support your claim. Using the blue cross symbol, you can upload additional pictures or documents.
- Click the "Send" button below to send your RMA request.
- Within two days after your RMA request, you will receive a copy of your form, including an RMA number, via the e-mail address you provided.
- Return the goods to Televic, labelling them clearly with the RMA number provided on the exterior of the box and a copy of the completed RMA form included with the goods.
All defective goods should be returned to the following address:
For the attn. of Ms Daisy Vanderheeren
Leo Bekaertlaan 1